Privacy policy
PRIVACY POLICY
Last updated: April 2026
This Privacy Policy describes how Circadian Sleep ("we", "us", "our") collects, uses, and discloses your personal information when you visit circadiansleep.com.au or make a purchase from us.
Information We Collect We collect personal information you provide directly, including your name, email address, phone number, billing and shipping address, and payment details when you place an order. We also automatically collect usage data such as your IP address, browser type, pages visited, and device information via cookies and similar technologies.
How We Use Your Information We use your information to process and fulfil orders, send order confirmations and shipping updates, respond to customer enquiries, send marketing communications (where you have opted in), improve our website and services, and comply with legal obligations.
Cookies We use cookies to power our store and improve your experience. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality. For information about Shopify's use of cookies, visit shopify.com/legal/cookies.
Disclosure of Your Information We may share your personal information with third-party service providers who assist us in operating our store (including Shopify, payment processors, and shipping carriers), and with marketing partners where you have consented. We do not sell your personal information to third parties.
Your Rights Under Australian Privacy Law Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and make a complaint if you believe we have mishandled your personal information. To exercise these rights, contact us at hello@circadiansleep.com.au.
Marketing Communications You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. We will continue to send transactional emails related to your orders.
Data Retention We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
International Transfers Your information may be processed or stored outside Australia by our service providers (including Shopify). We take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.
Children Our site is not directed at children under 13. We do not knowingly collect personal information from children.
Complaints If you have a complaint about how we handle your personal information, please contact us at hello@circadiansleep.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact Circadian Sleep hello@circadiansleep.com.au Perth, Western Australia